Un 10 para PSTARS

3 respuestas
28/09/2011 12:59
1

Ayer me puse a jugar unos sits HU hyper turbo y cuando estava jugando unos 4 a la vez me puse a registrar a unos cuantos mas como uso Table ninja solo con darle a una tecla ya se me registra( en teoria) la question es que le daba a la tecla me salilla una casilla d error( que se cerraba automaticamente) yo creia que no se me registraba y le volvia a dar.....

Me registre a 5 sits de 60$ y a 4 de 30$ que por algun bug no me salió la pantalla yo pensaba k simplemente cuando le daba otro se registraba antes k yo y no conseguia registrarme, pero luego voy al cajero y me faltan 400$ la question es k me registraba per no se me abria la mesa se ponia sitout y busteaba....

Les mande un correo a PStars y hoy por la mañana ya me han contestado y devuelto los 420$ aunque dicen que no es problema suyo sino d mi ordenador o Internet

Thank you for your patience in waiting for our response regarding

your tournament refund request.



The nature of the Internet is such that incidents like these can

happen for reasons beyond both your and our control. In this

case, I am able to confirm that your disconnections were not

caused by our servers as at the time of your disconnection, the

remaining players at your table continued to play without

difficulty in your absence.



We have reviewed your playing history for the tournaments in

question and found you missed a substantial portion of the

following tournaments:



447085033 - $60 - Materially Affected

447082118 - $60 - Materially Affected

447083336 - $60 - Materially Affected

447083693 - $30 - Materially Affected

447083418 - $30 - Materially Affected

447082808 - $30 - Materially Affected

447082685 - $30 - Materially Affected

447082809 - $60 - Materially Affected

447082778 - $60 - Materially Affected



As we consider you a valued player at PokerStars, we have issued

a credit of $420.00 to your account for the tournaments that were

adversely affected.

Please understand again that we did not suffer any server-side

problems or disconnection during these tournaments. Your issues

seem to have been local to your computer or Internet Service

Provider (ISP); otherwise many players would have been

disconnected, and that was not the case.

un 10 para STARS!

28/09/2011 13:03
Re: Un 10 para PSTARS

El soporte y trato a los clientes de PS es muy bueno y esto es lo que le da confianza a los jugadores. Ami me congelaron la cuenta y me pidieron una verificación de datos. A la hora de mandar los datos ya tenia la cuenta en funcionamiento otra vez.

28/09/2011 13:25
Re: Un 10 para PSTARS

Pues sí otro +10 por aquí

29/09/2011 01:36
Re: Un 10 para PSTARS

lol

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